Advances in Customer Relationship Management

Scott Kelby. Scott is the President and CEO of KelbyOne, is also the original "Photoshop Guy", is the editor and publisher of Photoshop User Magazine, …
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Amazon.com: Customer Relationship Management: Concepts and Technologies (9781138789838): Francis Buttle, Stan Maklan: Books
1/31/2011 · Customer relationship management and importance of relationship marketing in the banking sector
Abstract. This study explores how customer relationship management (CRM) systems support customer knowledge creation processes , including socialization ...

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